The goal of Stitch Fix is NOT to send you perfect 5/5 boxes every time. Ideally, they’d like you to keep 1 or 2 pieces from each box. I have had several 5/5 boxes, but that is the exception, NOT the rule. If you’re just starting out or you’ve had a few 0 or 1/5 boxes you might be wondering what you can do to ensure you get a great fix.
Start with your style profile. Go through and answer every.single.question and be honest. It’s long and has a lot of different areas, but keep in mind your stylist doesn’t know you. This is a way for her to get to know you and your style… Your wants, likes, and dislikes.
Make sure you pay attention when you set your price points so that your fix doesn’t end up totaling more than what you are willing to pay. These are my price points and even with a 5/5 box I have never had one over $300. You can even send a note to your stylist or customer service and let them know if you have an amount you are not wanting to go over every month and they can work within that limit.
Make sure you check the boxes of the things you DON’T want to receive instead of just writing it in your note. Your style profile is the FIRST place your stylist is going to look when pulling items for your fix. It can be updated as often as you like. There is a space at the bottom for a note to your stylist with your overall thoughts, likes, dislikes, etc. Change it regularly or leave it pretty general and keep it the same. I have changed mine 2 or 3 times in 7 fixes so far.
Pinterest is going to be the way your stylist can see your clothing inspiration. Create a board (or if you’re like me, create 3) and link it in your style profile. Pin looks/styles you see that you like, pin Stitch Fix items from their blog, Instagram, or Pinterest, leave notes to your stylist on the pins such as “please size up” or “love this,” etc. Update it with every fix. When I receive something from my Pinterest board or even something similar, I delete that item and move it to my “kept” board. I am not sure what my Twitter is going to tell them but I linked it anyway, and being a SAHM I don’t have a Linkedin, so I left a link to my blog at the bottom in my notes.
Checkout feedback is another great tool. Let your stylist know the reasons you are keeping or returning an item. Be specific… Did you love the color but not the fit? Did you keep it because it accentuated your awesome arms? Always leave a comment in the comment box, even if it’s just to say that you love the item.
My last piece of advice is to not expect certain pieces. I see a lot of disappointment from people who request certain items and never receive them. That’s not what Stitch Fix is for, and while I have requested a certain item once or twice (having received one and not the other) I don’t make it a habit. If I wanted specific items I would just go shopping for them myself. What I like most about Stitch Fix is having someone pick clothes FOR ME and not having to go to our crappy mall. You don’t even have to leave your house to return items if you don’t want to, just stick the package in your mailbox.
With that being said, it still may take your stylist a few fixes to get to know your style and preferences so don’t give up after a few “bad” fixes. If you get frustrated, change some things and ask for a new stylist. If you find a stylist you like ask to keep her. I have had the same stylist since day one and I am very fortunate that she just seems to get me. Not all my fixes have been 5/5 but mostly it’s just sizing issues. I love having the same stylist so she can further get to know me and we can build a relationship. If you end up with a great stylist don’t let her go!
So give Stitch Fix a try to see how it goes. While the service may not be for everyone, it’s definitely for me and I am so glad I signed up!